Supervisory Skills

Supervisory Skills

Supervision involves being in charge and coordination of activities of a group of employees engaged in related activities within a unit of an organization. Supervisors have quite a number of tasks and responsibilities. Supervisory skill training will equip the supervisors with skills and knowledge so that they can be up to the task in their demanding position. The training will not only improve their productivity but also that of employees working under them and the organization at large.

Target Group

Supervisors and other middle level staff

Objective

The key objective of the program will be to make the participants more effective in carrying out their responsibilities by imparting to them relevant knowledge and general management skills and techniques.

Course Content

• Overview of the Role and Functions of the Supervisor in an Organisation
• Leadership and its Place in Supervision
• Team building, Interpersonal Relationships and Managing Conflicts
• Effective Communication
• Authority Relationships in Organizations
• Appraising Staff Performance
• Interpersonal relations
• Conflict Management
• Staff motivation
• Team building & Team work